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FIB - Scams 101
A possible Allwebco problem
Posted By: Bill, the Roadie In Response To: Re: Kryss...Update (Michael J McMillan)
Date: Saturday, May 31, 2008, at 6:52 a.m.(pst)
In Response To: Re: Kryss...Update (Michael J McMillan)
>> Dennis, that begs another question. The email address I use darn near
>> everywhere has twice in the last week blocked something that I wanted and
>> subscribed for, but seems to let spam through unimpeded. It can be
>> critical, one thing blocked was the actuation code for an antivirus
>> (presently on demo, that will expire in less than sixty days) and the
>> other was a pin number for my life insurance. Those don't make it, but all
>> the ads do. Go figure. So, I wonder how to get their filters to work
>> right. I've never been able to figure it out.
If you can get an ISP to allow you to control your own filters, that's the best. Then you can set it to whitelist (allow) any address you KNOW will be sending you wanted email. The rest of the filtering should be as loose or tight as YOU (not they) want.
Unfortunately for some of us, SBC/Yahoo/Prodigy/Flash.net (one of my ISPs) cranked down the filters a couple of months ago and now 95% of my spam has disappeared. Most users would rejoice, but I'm peeved. Some of my best spam-trap addresses, ones I put out there to be harvested over the last 10 years, are now getting no spam. So the spammers who hit those addresses are getting away with it. Of course, their spam is ineffective because it's being silently discarded by SBC/Yahoo, but I wanted their spam to have negative feedback, not neutral.
And being the big operation they are, SBC/Yahoo can't allow the end-users to have fine control over the filters - it's a one-size-fits-all solution. Works for Aunt Tillie (my nickname for the average end-user), but not for me. Sigh...
For hosting customers who run up against this problem, the simple solution is to always relay your email through a different provider using a process called smarthosting. Or, as it looks like in this case, through an alternate mail server at your own provider that may be in unblocked IP space.
I don't see Allwebco listed in any of the major spam blacklists. SBC/Yahoo's list is private, so it can't be interrogated.
HOWEVER, I see one practice that would probably get me to blacklist them if I ran an ISP. If I ever saw spam involving a customer of theirs, I would send a report to "email@example.com" which is the industry standard abuse reporting address. It's required by Internet standard RFC2142 for ISPs and hosting companies to offer this address. Since 2003, Allwebco has been listed in a blacklist at www.rfc-ignorant.org for rejecting email sent to that address.
So what's a spam reporter to try next? Call them? Well, they don't publish a phone number on their site - it's reserved for existing customers! So you go to their whois registration data, which REQUIRES a phone number to be published for other Internet resources to contact them in case of an operational emergency, and they have used a domain ANONYMIZATION SERVICE to register the domain!
This is absolutely INCONCEIVABLE for a hosting company to hide themselves from being called up. I see from their site that they do this (as many cheapo operations claim) "to cut costs", blah, blah, blah......
So as much as they claim to be anti-spam, they make it impossible to actually report spam and follow up on operational issues with their peers, all in an attempt to hide themselves from their support-needy customers. Who would not be so needy if they were not be looking for rock-bottom prices.
So Maa-maw, I'm glad you're pleased with their support, but you might give them a clue that they present a very poor face to the rest of the Internet community, and they might want to clean up their act and come out of hiding. If SBC/Yahoo had wanted to alert them before they got blacklisted, and I don't think that's SBC/Yahoo's policy anyway, but if they did, they could not have easily reached someone at Allwebco, and might have concluded they were nothing but a spam-haven operation.
Messages In This Thread
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